Last updated: February 23, 2026
This Privacy Policy describes how Carrier-Nation LLC ("we", "us", or "our") collects, uses, and protects your information when you use the Sappar Studio software and sapparstudio.com website (the "Service").
Account information: When you sign up, we collect your name, email address, and a hashed password. Passwords are never stored in plain text.
Usage data: We may collect anonymized data about how you use the software to improve the product, such as feature usage frequency and crash reports. This data cannot be linked back to you personally.
Payment information: Payments are processed by Stripe. We do not store your credit card number, CVV, or full payment details. Stripe's privacy policy governs payment data handling.
Device information: When you activate a beta license, we store a device identifier to bind the license to your machine. We do not collect hardware specs, IP addresses, or browsing history.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use trusted third-party services for payment processing and email delivery. These services operate under their own privacy policies and only receive the minimum data necessary to perform their function.
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We enforce strict access policies to ensure users can only access their own data. Sensitive credentials are stored in encrypted vaults.
Sappar Studio is a local-first application. Your manuscripts, documents, and exported files are stored on your computer. We do not upload, access, or analyze the content of your documents.
We use essential cookies only for authentication (session tokens). We do not use advertising cookies, analytics trackers, or third-party tracking scripts.
You have the right to:
To exercise any of these rights, contact support@sapparstudio.com.
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized usage data may be retained indefinitely.
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top reflects the most recent revision.
For privacy-related questions or requests, contact us at support@sapparstudio.com.